Fact Sheet
CONTACT INFO IHG Owners Association
Three Ravinia Drive, Suite 100
Atlanta, Georgia 30346
Phone: 770-604-5555
Fax: 770-604-5684
Website: www.owners.org
WHO WE ARE The IHG Owners Association represents the interests of owners and operators of more than 3,200 InterContinental Hotels Group (IHG) hotels worldwide in the United States, Europe, the Middle East, Africa, Canada, Mexico and Latin America. The IHG family of brands include InterContinental Hotels & Resorts®, Crowne Plaza® Hotels and Resorts, Hotel Indigo™, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites®.
MISSION The Owners Association supports the long-term interests of the diverse ownership community of IHG hotels and strives to:
Work hand-in-hand with owners to improve the profitability of hotels, strengthen the system, and exchange ideas and best practices
Work globally in partnership with IHG
Support the drive for industry leadership through the delivery of financial performance, guest preference, employee engagement and performance, and environmental responsibility and community involvement
HISTORY Established by Holiday Inn founder Kemmons Wilson in 1956 as the National Association of Holiday Inns, the Owners Association is the first association of owners in the hotel industry and has been a voice for its members, playing a vital role in communicating with IHG management about issues associated with a franchised hotel operation. The Association works closely with IHG to establish and coordinate standards and programs to marketing and communications strategies.
STRATEGIC PRIORITIES
Working in collaboration with IHG, the Owners Association has
identified strategic priorities to guide its activities for the next three
to five years:
- Making IHG brands preferred by guests, owners and colleagues through:
- Effective use of IHG operating and performance tools
- Standards that elevate the branded guest experience
- Making the General Manager the Hotel Brand Manager
- Embedding corporate responsibility in our business
GOVERNANCE IHG Owners Association is governed by Officers and a Board of Directors, which is supported by a global committee structure. Committee chairpersons are elected to serve a one-year term; Board members are elected to two-year terms.
Mike Hembree
Chairman
Smartbrands LLC
mike.hembree@owners.org
Buggsi Patel
Chairman-Elect
BHG Hotels
PRESIDENT IHG Owners Association’s President is the voice and continuity of the Association, representing the long-term interests of IHG owners around the globe.
Eva Ferguson
President
770-604-5555
eva.ferguson@owners.org
WHAT’S IN A NAME? As the IHG Owners Association, our preference is to be referred to by our full name, and not an acronym. “The Association” or "Owners Assn" is the preferred shorthand, rather than IHGOA.
PRESS CONTACTS Christine Lambert, Director of Communications
678-646-4826
chris.lambert@owners.org
Visit us at www.owners.org or follow the IHG Owners Association on Facebook or LinkedIn.