Allied Member Directory

DISH Business powers over 1,000,000 rooms nationwide with free-to-guest content, and offers the most flexible and affordable IHG Studio solution for owners. We’ve partnered directly with IHG to develop a new, industry-leading solution that allows hotels of all sizes to utilize their current in-room televisions and existing cabling infrastructure to implement IHG Studio at a fraction of the cost compared to our competitors.

IHG Studio Powered by DISH Business helps owners:
- Improve Guest Love Scores: The average Guest Love score for Hotels with IHG Studio is +10.4 higher. IHG Studio Hotels: 70.7% All AMER Hotels: 60.3%
- Saves Staff Valueable Time: Broadcast messages throughout your property and allow guests to view their bill, complete digital checkout, or extend their stay from the convenience of their in-room television.
- Increase Revenue: In 2022, two IHG Studio pilot hotels generated over $420,000 in revenue from Digital Dining. Properties without on-site dining are able to monetize advertising space within IHG Studio to support local businesses.

Learn more about DISH Business for your property by contacting Brad Armstrong, brad.armstrong@dish.com 601-260-8749 or by visiting dish.com/ihg.

30 YEARS | 2,000+ PROPERTIES | 600,000+ ROOMS | 103 COUNTRIES

Revenue goals, employee satisfaction, guest satisfaction, service recovery compensation, and brand loyalty are all critical priorities for hospitality companies. Effective execution of strategies to realize these goals is ultimately dependent on sustaining the alignment, coordinated cooperation, and effort of frontline team members. This is FPG’s sole mission, applying the art, science, and technology of performance to unlock the potential of people.

For thirty years FPG has helped to develop and motivate frontline team members and leaders to deliver world-class service-based sales programs, improve employee engagement, and generate high margin incremental revenue. Our body of knowledge, software and processes are exceptional and unique. Our set of practices and tools are proven to deliver incredible service and revenue results.

We have drawn from this collection of proven methods to develop IN-Gauge, the only software in the world that provides the complete toolkit to develop and maintain a best-in-class hotel guest enhancement program. Everything a front desk team needs to succeed is included in our monthly subscription including:

A full library of easily accessible e-learning knowledge necessary to develop frontline teams, regardless of their experience level.
Complete results auditing to ensure transparency and accuracy across all transactions.
Automated incentive deployment, tracking, and reporting that reduces manual work and errors.
Automated goal setting and tracking to empower leaders to achieve needed financial results.
Advanced data visualization provides complete transparency from a single team member’s performance all the way up to global portfolio performance.
Ongoing support from expert Client Success Consultants
Access to the FPG Champion Certification that elevates the Service Based Sales and leadership skills of your program Champions.
We believe there are impressive opportunities with frontline team members, one of the most critical touch points in your business. We infuse skills and energize these team members, better connecting with your customers to achieve powerful results.

With an FPG subscription also comes a simple, clearly defined framework for success in guest enhancement programs. Our system and framework are so effective that when properly implemented we guarantee your results.

Founded in 1952, Kemmons Wilson Insurance Group (KWIG) started alongside Holiday Inn insuring its first hotels. KWIG is a 66-year old, property and casualty insurance agency built on a philosophy of doing what is best for our clients. We strive to create long-term, trusted relationships by being a knowledgeable and dependable partner. KWIG continues to be an expert in the hospitality and aviation industries and has also grown into a leading, full-service personal lines, commercial lines, and employee benefits insurance consultant.

LG Business Solutions Europe is a trusted partner, offering innovative products and solutions for diverse industries worldwide. With a portfolio of unique offerings ranging from industry-leading LED, OLED Hotel TV and Hospitality Content Management platforms to high-efficiency HVAC solutions, LG is a respected name among enterprise customers around the world. LG’s IT solutions include business monitors, laptops, projectors, cloud devices, medical displays and commercial robots, all designed to maximize work efficiency and return strong value to customers. For more on LG’s Business Solutions, visit  www.LG.com/global/business.

Royal Cup Coffee provides equipment for coffee, juice and iced tea to Holiday Inn and Holiday Inn Express plus other IHG Brands. We provide coffee, juice, in-room coffee, cups, condiments, iced tea, cereal, espresso coffee and related beverage supplies to the IHG brands.

Since 2001, SALTO Systems has been delivering state-of-the-art, wire-free and keyless electronic access control solutions and has established a strong presence in the hospitality industry, developing innovative and reliable electronic locking solutions that improve guest experience, hotel management, design and security.

SALTO is driven by continuous innovation and is committed to developing the most technologically-advanced and aesthetically pleasing electronic locking solutions. Our pioneering SALTO Virtual Network SVN data-on-card platform provides stand-alone, networked locking solutions that continue to set SALTO apart. From the beginning, our technological expertise has evolved to leading positions in both cloud technology and mobile access solutions.

SALTO’s access control technology platforms for hotels benefit the guest experience and enhance staff accessibility with unprecedented flexibility and security. Our complete premium electronic lock solutions – which include sleek designs that match any hotel décor – cover every corner of the access control spectrum from back-of-house organization to guest room management, with one easy-to-use system for hotels of all types and sizes.

The SALTO hospitality electronic locks and mobile solution provides the optimal guest experience and the best utilization of hotel rooms, suites, and meeting space infrastructure.

STR provides premium data benchmarking, analytics and marketplace insights for the global hospitality industry. We deliver data that is confidential, accurate and actionable, and our comprehensive solutions empower our clients to strategize and compete within their markets. STR is continuously working to enhance our solutions while shaping the future of industries. We maintain a presence in 15 countries, and process, analyze and report on data from 70,000 hotels representing 9.3 million rooms in 180 countries. STR was acquired in October 2019 by CoStar Group, Inc. (NASDAQ: CSGP), the leading provider of commercial real estate information, analytics and online marketplaces.

Allbridge is the trusted partner to help properties deliver one connected experience to their customers with all Data, Video, and Voice technologies. Combining expertise in data, video and voice, Allbridge is the partner clients rely on for their entire network from design and procurement to installation and ongoing management, scaling each solutions to the needs of the property. Allbridge positions Hospitality, Healthcare, and Higher Education organizations for the future by providing technology experiences and outstanding service to exceed the expectations of the customers’ end-user. Allbridge is headquartered in Raleigh, North Carolina with additional offices in Milwaukee, Wisconsin and Garden City, New York. For more information, please visit www.allbridge.com

Ascentium Capital helps the hospitality industry stay ahead of the competition by providing a consultative approach to financing and working capital solutions. We offer flexible financing up to $1.5 million, terms up to 84 months and custom payments to match cash flow. Working capital loans up to $250,000 can assist with inventory, marketing, unexpected business expenses and more. Ascentium also offers SBA loans. Plus, we’ve streamlined the finance process: 1-page application up to $250,000, instant decisions and simple documentation.

Finance nearly anything: brand mandates, remodels, furniture and fixtures, soft costs, new or used equipment, technology, cloud solutions, commercial vehicles, bedding, drapes and more. Our all-inclusive financing program includes $0 down options that enables clients to bundle tax, shipping and other expenses to avoid upfront costs. Our programs benefit equipment providers, distributors as well as direct to franchisees nationwide.

Ascentium has an award-winning finance platform and has provided over 60,000 businesses with financing. As the nation’s largest private-independent finance company, you can take advantage of our strength and stability. Request no obligation quote today: Len Baccaro at 281-902-1931 or ascentium.info/IHG18

Three leading names in hospitality security (Elsafe, TimeLox & VingCard) form this alliance to offer a vast array of locking hardware and software, in-room safes and related security products.

Elsafe sets in-room safe standards with the world’s first UL-listing and a full range of modular, upgradeable technology.

TimeLox excels in the industry with feature-rich security technology to accommodate the special needs of full-service and gaming properties.

VingCard pioneered the electronic locking systems and continues to delivers proven reliability worldwide in hotel locking.

WELCOME GUESTS WITH POLISHED, PROFESSIONAL-LOOKING EMPLOYEES
Reassure your guests of your meticulous standards with Cintas apparel, available for purchase or rental. Both programs offer distinct advantages for various hospitality job functions, and will have your employees feeling completely confident in what they’re wearing — with stylish, retail-inspired apparel that includes selections from Carhartt®, Chef Works®, Under Armour®
and more.

APPAREL PURCHASE
Impress your guests with Design Collective® by Cintas, an elevated apparel collection that creates a modern wardrobe for your employees — by combining custom-designed pieces with ready-to-wear styles.
• Extensive ready-to-wear line features retail apparel and many brands your employees love, already in stock for quick-turn shipping
• Custom designs enhance your property identity — achieved through an interactive ideation process that brings your vision to life
• The myCintas online tool makes ordering and managing your employee apparel program seamless
APPAREL RENTAL
Meet higher-than-ever guest expectations with convenient scheduled service that includes professional laundering, inspection and delivery of fresh and clean rental uniforms.
• Cost-effective program requires no upfront investment
• Professional laundering eliminates the need to take garments home, and makes it easy to have extra apparel on hand during the workday
• Our exclusive wash formulas are proven effective at eliminating many delicate virus strains

LEARN MORE
Apparel Purchase – shop.mycintas.com or 800.211. 0314
Apparel Rental – NationalServiceTeam@cintas.com or 800.795.7368

KEEP YOUR PROPERTY CLEAN, STOCKED AND PREPARED
Your commitment to meeting expectations for a clean, safe property has never been stronger. Make sure you exceed those expectations, and give your guests and associates peace of mind, with the help of essential products and scheduled service visits from Cintas.

FACILITY SERVICES
A clean, prepared property has never been more critical. Trust Cintas to deliver innovative cleaning products and tools and keep your hotel stocked.
• Surface Disinfectant Spray and Surface Sanitizer Spray
• Cintas UltraClean® Restroom Cleaning
• Signet Cleaning Chemical Service
• Hand Sanitizer
• Restroom Supplies and Touchless Dispensers
• Mop Service
• Microfiber Towels and Wipers Service
• Mat Service

* Customer is responsible for any pre-treatment cleaning of identified surfaces prior to application of disinfectant or sanitizer. Signet Neutral Disinfectant and Signet Three-Compartment Sink Sanitizer are for use on hard, non-porous surfaces.

FIRST AID & SAFETY
Make sure you’re stocked up on essential supplies and prepared to respond quickly. Our regular onsite service has you covered — including replenishment of the first aid products, safety supplies and PPE that you select, as well as AEDs and safety courses.
• First Aid Cabinets
• Safety Supplies and PPE
• AED Products and Services
• Safety Training
• WaterBreak®
• Eyewash Service

FIRE PROTECTION
Show your commitment to your guests and associates with consistent, convenient fire protection services. One consolidated provider helps you manage the testing and inspections of your equipment and systems — giving you the confidence of industry-leading service and detailed documentation.
• Fire Extinguishers
• Exit and Emergency Lighting
• Fire Alarm
• Fire Alarm Monitoring
• Fire Sprinkler
• Kitchen Suppression
• Special Hazard Suppression

*Services offered may vary depending on service location. Services provided are limited to those explicitly contracted for by customer.

LEARN MORE
Facility Services, First Aid and Fire Protection – NationalServiceTeam@cintas.com or 800.795.7368

CrediVia is an online loan marketplace connecting hospitality borrowers and lenders. Its platform has reworked loan applications to be simple, efficient, and transparent for both parties – without sacrificing the integrity or quality of the hotel lending process. Borrowers and lenders trust CrediVia to effectively capture accurate and complete data, and leverage that data to match them based on their potential for mutual success. The platform’s robust reporting and analytics capabilities utilize key financial metrics to evaluate a borrower’s credit risk profile and deliver actionable insights to lenders. CrediVia becomes the return source for borrowers seeking new financing; lenders equally rely on it to source qualified leads specific to their lending criteria.